×By the end of May 2018, the ticketing system at https://ticket.opensciencegrid.org will be retired and support will be provided at https://support.opensciencegrid.org. Throughout this transition the support email (
[email protected]) will be available as a point of contact.
Please see the service migration page for details: https://opensciencegrid.github.io/technology/policy/service-migrations-spring-2018/#ticket
Kevin,
Yeah, no worries. We were unaware of their restricted allocation-based system as well until they mentioned it today --- it's not typical for most sites we support.
Probably the best way to go about setting up glidein support at a site in the future would be to open the ticket under the "Associated Resource" at the site you want to run at and then make sure you cc us on the ticket at osg-gfactory-support@..... That way the local site admins know about the request as well as us. Plus, fewer tickets.
Marty Kandes
UCSD Glidein Factory Operations
by /DC=com/DC=DigiCert-Grid/O=Open Science Grid/OU=People/CN=Marty Kandes 3049
Thanks Marty, I saw the other ticket. I was under the mistaken impression that such arrangements were already made with the site.
My mistake for not verifying.
Kevin
by /DC=com/DC=DigiCert-Grid/O=Open Science Grid/OU=People/CN=Kevin Retzke 3130
Kevin,
FYI - Microboone has been removed from the GLIDEIN_Supported_VOs list at the request of the OSC admins. In the future, it would be helpful if you could please contact local site admins to obtain their approval before making a request for Factory Operations to enable glidein submission at their site.
Thanks,
Marty Kandes
UCSD Glidein Factory Operations
by /DC=com/DC=DigiCert-Grid/O=Open Science Grid/OU=People/CN=Marty Kandes 3049
Thanks Jeff, looks good.
by /DC=com/DC=DigiCert-Grid/O=Open Science Grid/OU=People/CN=Kevin Retzke 3130
Hi Kevin,
I have added Microboone to OSC.
Jeff Dost
OSG Glidein Factory Operations
by /DC=ch/DC=cern/OU=Organic Units/OU=Users/CN=jdost/CN=732648/CN=Jeffrey Michael Dost
uboone has received an allocation of resources at OSC, please add them (VO name Microboone) to the GLIDEIN_Supported_VOs.
Thanks,
Kevin Retzke
Fermilab FIFE Support
by /DC=com/DC=DigiCert-Grid/O=Open Science Grid/OU=People/CN=Kevin Retzke 3130